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Teamwork

 Essay on Teamwork

TABLE OF CONTENT2

CURRENT STATUS AND ISSUE3

SOLUTION3

TRAINING – MAIN POINTS TO DISCUSS3

Groups, group conduct and teams3

Benefits of doing work as part of a team4

Factors which have an effect on advancement an effective teamwork4 Specialist skills5

What is necessary from every team member5

Influence of Technology6

Team achievements and rewarding6

TEAMBUILDING7

CONCLUSION8

Current status and issue

Yellowfin Restaurant is found in the city middle. Its personnel is very well qualified and experienced in providing a great service to the travellers who visit the town nevertheless also to the business people whom work in that area. After carrying out a marketplace analysis, the owners - Carlos and Sophia -- identified an opportunity to expand all their business simply by opening an additional restaurant for the quayside for Seatown. Being located in a small place by the ocean side, the customer profile is different. Carlos and Sophia would really like the employees to work across both restaurants as a team. Solution

This daily news is designed to propose an 1-week training programme for the Yellowfin Cafe teamwork improvement during their expansion method. This system will include a 4-day workout sessions and 1-day team building program. Training – main points to discuss

The main points that are going to be covered by the training sessions will probably be presented in a meeting before restaurant's personnel. These main points are mentioned below. Organizations, group behavior and teams

According to Adair (1986) a group is described as " numerous people who (1) interact with one another; (2) are psychologically aware about one another; and (3) perceive themselves to become a group. ” Organisational behavior is obviously affected by the person members. Like a member of a group, an employee can easily have an influence on the group behaviour and, in return, the group produces a clearly impact on each specific. The powerful management of groups involves a good knowledge of the impacts on behaviour. Allcorn (1989) classified these people in two types: defensive and non-defensive organizations. The second type of group can be desirable at work as it deals with the group collaboration within a non-defensive way. " A team is a group through which individuals share a common goal”(Adair, 1989). Though all clubs are, simply by definition, groups a group is usually not necessarily becoming a team. In the literature, the terms ‘group' and ‘team' tend to be taken interchangeably depending on the personal preferences with the author. Most of researchers contended that there are significant differences among these two terms. (Mollins, june 2006; Huczynski & Buchanan, 2007) Most commonly, they see the big difference as being with regards to the group remained in one of the Tuckman's levels of building, storming or norming, even though the team exceeded to the performing stage. Additionally, a team differs via a working group in that it really is task-oriented and made up of individuals with various, but complementary, knowledge and skills. (Hayes, 2002) Benefits of working as part of a team

Groups make the personnel more pleased and increase their confidence. The idea that everyone is exceptional is one of the basic concepts of teamwork (Huczynski & Buchanan, 2007). Team-work is essential to any organisation, nevertheless may be vital in the service industry, like the hospitality sector where there can be described as relevant impact on customer satisfaction. (Mullins, 2001) By working as a team across both restaurants, The Yellowfin Cafe employees must get involved; their particular ideas are appreciated even if that they differ from the others' concepts and an optimistic working marriage is designed. Consequently, the task performance and product or service quality are increased; the creativity is encouraged increasing the employees' motivation and commitment. Factors which have a direct impact on development of an effective team-work Numerous factors have an affect on advancement an effective staff within the business. Hayes (2002)...

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